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Three Years After Pandemic, Theaters Still Navigate Uncertain Waters2284GP0|#a2eb43fb-abab-4f1c-ae41-72fd1022ddb0;L0|#0a2eb43fb-abab-4f1c-ae41-72fd1022ddb0|The Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>​​​​​​​Before the COVID-19 pandemic, theater companies were already concerned about how to get more people in seats. Worries about declining ticket sales and audience retention, on top of economic inflation, have grown even more urgent as performances have safely come back to the stage, but audiences haven’t returned to pre-pandemic levels. </p><p>&quot;The key question is, what are the things that are being done in order to emerge from the pandemic in a sustainable way,&quot; Teresa Eyring, Executive Director of Theatre Communications Group, said in an <a href="https&#58;//www.npr.org/2023/02/06/1153453450/oregon-shakespeare-control-group-productions-west-village-co-op-theater" target="_blank">interview with </a><a href="https&#58;//www.npr.org/2023/02/06/1153453450/oregon-shakespeare-control-group-productions-west-village-co-op-theater" target="_blank">NPR</a> earlier this year.&#160;We caught up&#160; with her to learn more about the creative and innovative solutions that theaters around the country have implemented to address shrinking budgets, accessibility, and audience churn. </p><p>This post is the first of an occasional series of conversations with professionals and leaders in the performing arts to help understand the current issues facing the industry and the creative efforts organizations have undertaken in this new environment. </p><p>This interview has been edited for length and clarity. </p><p><strong>Wallace Foundation&#58; </strong>What are some of the specific challenges theaters and performing arts organizations are facing right now, three years after the initial impact of COVID?<br> <br><strong>Teresa Eyring&#58;</strong> While the initial impact of the pandemic was immense, with our <a href="https&#58;//docs.google.com/document/d/1Co-d3NPBOiUfx7bvgTOAydFVvxtHGCNeB2bbAUReYjo/edit" target="_blank">Theatre Facts 2021</a> report revealing an 88 percent one-year drop in total ticket income, a combination of historic federal relief funds and adaptive resilience largely saw theaters through. Now, with those relief funds ending, our theater ecology is facing a series of compounding challenges, many of which predated the pandemic but have been accelerated by it.</p><p>Those challenges include the cost of inflation; shuttered performances from the pandemic and climate crisis; conflict between staff and board; staff burnout and hiring difficulties; anti-trans and LGBTQ+ laws; and increasing violence against marginalized communities. On top of all of this, many theaters continue to struggle with the return of audiences. </p><p><strong>WF&#58;</strong> How has audience behavior (ticket-buying, attendance, desire for in-person vs. virtual programs, etc.) changed over the course of the pandemic to now? </p><p><strong>TE</strong>&#58; What we’re seeing is that the pandemic has accelerated pre-existing shifts in audience behavior. The gradual decline of subscriptions has intensified, though they remain an important part of the earned income puzzle. The dominance of streaming entertainment continues to grow, with ongoing pandemic fears and the rise of remote work conspiring to keep people at home.</p><p>While many theaters pivoted to digital during the worst of the pandemic, only a smaller number continue to invest significantly in digital. Yet we know from <a href="https&#58;//sloverlinett.com/insights/rethinking-relevance-rebuilding-engagement-findings-from-the-second-wave-of-a-national-survey-about-culture-creativity-community-and-the-arts/" target="_blank">Slover Linett’s </a><a href="https&#58;//sloverlinett.com/insights/rethinking-relevance-rebuilding-engagement-findings-from-the-second-wave-of-a-national-survey-about-culture-creativity-community-and-the-arts/" target="_blank">Rethinking Relevance</a><a href="https&#58;//sloverlinett.com/insights/rethinking-relevance-rebuilding-engagement-findings-from-the-second-wave-of-a-national-survey-about-culture-creativity-community-and-the-arts/" target="_blank"> report</a> that audiences who prefer digital are, on average, more likely to be BIPOC and/or disabled. Theaters seeking to diversify their audiences may want to invest in digital, especially considering the <a href="https&#58;//dataarts.smu.edu/artsresearch2014/ncar-arts-activity" target="_blank">‘distance cost​’​</a>&#160; that many theaters experience when trying to attract audiences outside of their immediate areas.</p><p>The concept of “churn”—the difficulty in getting new-to-file audience members to return a second or third time—has been discussed in almost every working group meeting that we’ve held for folks in the industry. According to <a href="https&#58;//www.spektrix.com/en-us/blog/inflation-epidemics-audience-loyalty-arts-marketing-2023" target="_blank">Spektrix’s </a><a href="https&#58;//www.spektrix.com/en-us/blog/inflation-epidemics-audience-loyalty-arts-marketing-2023" target="_blank">Inflation, Epidemics and Audience Loyalty&#58; Arts Marketing in 2023</a>, in 2018 only 26 percent of audiences were returning annually, down from 35 percent in 2005. This year, our speakers have reported churn rates as high as 90 percent. As with most of the challenges listed above, the pandemic has exacerbated the already daunting hurdle of audience retention. </p><p><strong>WF&#58;</strong> Can you share any examples of performing arts organizations that have deployed a successful strategy to attract audiences?</p><p><strong>TE&#58;</strong> Theaters that invested in digital programming during the pandemic fared better than those that went entirely dark. Theatre Facts 2021 revealed a subset of outliers that increased their attendance during the 2020-21 season through digital programming, and these theaters, such as Teatro Vista (Chicago, IL), collectively saw a 28.9 percent total ticket income decline—significantly less than the 88 percent for all theaters. </p><p>This positive trend has continued for the smaller number of theaters who’ve continued to invest in digital access. Know Theatre (Cincinnati, OH) and Wilma Theater (Philadelphia, PA) both make significant&#160; revenue from their online streaming access—nearly 10 percent and between 10-25 percent, respectively. These productions have artistic value, as well—Wilma Theater’s digital production of Fat Ham led to the play being awarded the Pulitzer Prize before it had ever received a live production. </p><p>Also, the rise of the flexible loyalty model is a sometimes radical way for theaters to encourage audience retention; whether they’re called memberships, choose-your-own subscriptions, or as Woolly Mammoth Theatre Company (Washington, DC) has it, a Golden Ticket granting holders entry to every show Woolly produces. Similarly, ZACH Theatre’s (Austin, TX) ZACH XP is an all-access membership to unlimited shows and events. In other words, a Golden Ticket or ZACH XP holder could see any show they wanted as many times as they wanted whenever they wanted—about as close to the flexibility and simplicity of a streaming platform like Netflix as any live, in-person performance can get. </p><p>The importance of compelling programming has only increased as the rise of quality streaming competes for audience attention. Portland Center Stage (Portland, OR) noted that starting their season with a big musical has served as a “springboard for both single and subscription ticket sales, and attracts new audiences.” Similarly, African-American Shakespeare Company (San Francisco, CA)&#160; shared how their beloved annual production of Cinderella continues to be a gateway production for their work as a whole. </p><p>Theaters are also producing new work that attracts robust audiences by presenting familiar and local stories, such as Miami New Drama’s (Miami, FL) productions about the Elián González custody battle or the notorious Miami cartel godmother, Griselda Ayala. </p><p><strong>WF&#58;</strong> How about examples of strategies that organizations are deploying to bring audiences back to their theaters?</p><p><strong>TE&#58;</strong> Children’s Theatre Company (Minneapolis, MN) engaged a cross-departmental task force to identify who their new-to-file patrons were, and what segmented approaches might best persuade them to return. This work led to epiphanies such as the increased ‘stickiness’ of patrons who engaged with their education programs. These patrons were far more likely to return to CTC in the near term. Ballet Austin (Austin, TX) has already seen significant progress by segmenting their audience after an analysis of their single ticket sales revealed that more patrons were returning than they’d realized. What’s more, if they could encourage their audiences to return three times over 18 months—the ‘magic three,’ as they called it—then “we had them for life.” Based on these analyses, they created unique marketing approaches and front-of-house experiences that significantly increased retention. </p><p>The importance of an enhanced front-of-house experience was underscored by multiple theaters in our working groups. Portland Center Stage shifted to a patron services model in 2016—where every subscriber has a dedicated person in the box office—and their surveys consistently receive positive feedback.</p><p>While none of these strategies are entirely new, what is different now is the scale of urgency and experimentation. With more challenging years ahead, theaters will need to continue data-driven experimentation to build on what works in a rapidly shifting environment. </p><p><strong>WF&#58;</strong> During the pandemic, we sometimes saw the link between arts and culture organizations and communities become even stronger. Is this something you’ve seen in the theater industry? Or are there any other positive changes that you’ve witnessed in the theater landscape over the past few years?</p><p><strong>TE&#58;</strong> Yes, and when it comes to community orientation, Black, Indigenous, Theaters of Color (BITOC) have continued to lead the way. Zannie Voss’s findings from <a href="/knowledge-center/pages/the-alchemy-of-high-performing-arts-organizations-part-ii-a-spotlight-on-organizations-of-color.aspx?_ga=2.191619753.224783056.1693930986-148854607.1683739404">The Alchemy of High-Performing Arts Organizations, Part II&#58; A Spotlight on Organizations of Color</a> really synthesizes so much of what we’ve learned through our decades-long work with BITOC, including our current <a href="https&#58;//circle.tcg.org/resources/grant-professional-development-programs/thrive" target="_blank">THRIVE! Program</a>. One notable example is Penumbra Theatre’s (Saint Paul, MN) expansion into a Center for Racial Healing. Their president Sarah Bellamy asks, “What if there were one place where you could witness art that fires your imagination, healing practices that restore your sense of balance and possibility, and trainings that could equip you to stand powerfully for social progress?”</p><p>There are so many more inspiring examples of BITOC serving their communities in abundant, expansive ways&#58; </p><div class="wf-Element-BlueBullet">New Native Theatre (Saint Paul, MN) hosts Two-Spirit Powwows that include mutual aid distribution of food and clothing</div><div class="wf-Element-BlueBullet">When TeAda Productions (Los Angeles, CA) traveled to Micronesia to continue their longstanding collaboration with Micronesian artists, they raised funds to bring mosquito nets and tarps with them. </div><div class="wf-Element-BlueBullet">El Teatro Campesino (​​San Juan Bautista, CA) leads annual Día de los Muertos processions </div><div class="wf-Element-BlueBullet">Karamu Playhouse (Cleveland, OH) leads annual Second Line parades, taking to the streets of their communities. </div><div class="wf-Element-BlueBullet">When Typhoon Mawar struck Guam, Breaking Wave Theatre Company organized <a href="https&#58;//www.bwtcguam.com/support">ways to support </a>the island’s recovery. Junebug Productions’s Junebug Juke Joints bring pop-up parties celebrating Black joy and Black to Black-owned spots across New Orleans. </div><p>One last major positive change to note from the pandemic is the ongoing uprisings for racial justice and care-centered processes. From the #WeSeeYouWAT <a href="https&#58;//www.weseeyouwat.com/" target="_blank">demands</a> to the Bay Area’s collective of theatermakers working on <a href="https&#58;//www.weriseproduction.com/therealwork" target="_blank">transformative justice</a>, movement-building for accountability and abundance within the theater sector has taken deep root and there is no going back. </p><p><strong>WF&#58;</strong> What are some key lessons or takeaways for organizations still struggling?</p><p><strong>TE&#58;</strong> Simply put&#58; you are not alone, and we’re stronger together. People can sign up for our Theater Leader Connectedness meetings and our online Circle listservs or join our Working Groups for Audiences and our Theater for Activism series. Every week, we’re connecting theater people across the country with the resources and relationships they need to thrive.</p><p>Beyond that, this moment calls for fractal thinking, meaning&#58; we’ve heard time and time again that theater people are burnt out and overwhelmed. Almost nobody feels like they have the time or the bandwidth to make major changes—yet major changes are exactly what’s needed to meet the challenges of the moment. That’s why making smaller, replicable changes that, over time, can yield radical transformation offers so much promise. If you’re struggling with dwindling subscribers, try out a simpler, more flexible package for a season. If churn is an issue, experiment with sustained, segmented follow-up messages for a production. If your staff continues to turn over rapidly, commit to a trial run of meeting-free days to reduce burnout. </p><p>Above all, give yourself and those around you grace. We’ve witnessed far too many artists and theater leaders burning out, leaving their institutions or the field all together. We need to practice self and collective care to get through these years of crisis and chrysalis. If we can, we’ll surely come out the other side stronger than before.</p><p><em>Following the success of “Rest Up,” a virtual gathering to strengthen theater’s self and collective care practices, TCG’s continuing the series over the next year with “Charge Up” this fall and “Rise Up” in June 2024 at their <a href="https&#58;//circle.tcg.org/events/national-conference?ssopc=1" target="_blank">National Conference in Chicago</a>.</em></p><br>Wallace editorial team792023-09-06T04:00:00ZExecutive Director of Theatre Communications Group shares the struggles and triumphs of theaters across the country in bringing their audiences back9/6/2023 4:53:30 PMToggle navigation Unable to display this Web Part To troubleshoot the problem, open this Web page in a Microsoft SharePoint Foundation-compatible HTML editor such as Microsoft 414https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
The Future of Diversity and Equity in Museums42576GP0|#a2eb43fb-abab-4f1c-ae41-72fd1022ddb0;L0|#0a2eb43fb-abab-4f1c-ae41-72fd1022ddb0|The Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>​​​What does a commitment to diversity, equity, accessibility and inclusion look like for a fine arts museum, a children’s museum or a historical society? What about zoos and aquariums? <br></p><p>The American Alliance of Museums, which provides resources and guidance for each of these types of organizations and more, is now embedding DEAI as an integral part of museum excellence. Its <a href="https&#58;//www.nytimes.com/2022/10/13/arts/design/american-alliance-of-museums-diversity-equity-inclusion.html" target="_blank">new initiative</a> will update its accreditation and the standards it sets for professional practices for member organizations.</p><p>In addition to DEAI, AAM’s Core Standards for Museums include guidelines on risk management, financial stability, public trust, collections stewardship, and planning. This is the first time in 20 years that the organization has updated its standards. Once finalized, the new standards will become required of the 1,096 accredited member museums and considered professional practice for the remaining 35,000 individual members. The multi-year process will be led by an advisory committee of six to eight people from the industry through conversations with professionals from across the field, including those often underrepresented in the establishment of museum standards, such as emerging museum professionals, Chief Diversity Officers, and museum professionals of color. </p><p>We spoke to <a href="https&#58;//www.aam-us.org/programs/about-aam/our-staff/" target="_blank">Laura Lott</a>, CEO and President of AAM, to discuss the state of DEAI work at museums, the impetus for this initiative, and what they anticipate the implementation process will look like. </p><p><strong>Wallace Foundation&#58; What prompted the organization’s decision to start this initiative and the process of updating AAM’s standards to reflect diversity, equity, and inclusion concerns?</strong> </p><p>Laura Lott&#58; This really started back in 2016 when diversity, equity, accessibility, and inclusion in all aspects of museum structure and programming was prioritized in our strategic plan as one of three focus areas for AAM. That came out of dozens of conversations with thousands of museum directors and professionals across the sector who told us that DEAI was a top concern for them, along with financial sustainability and how they were positioned in communities related to the education system. </p><p>One of the first things that we did was develop a DEAI working group made up of people who had been doing DEAI work in the field, some for decades. Generally, the consensus was that they hadn't seen as much change as they'd hoped. And so the working group was charged with asking the question&#58; Why? </p><p>That group issued <a href="https&#58;//www.aam-us.org/wp-content/uploads/2018/04/AAM-DEAI-Working-Group-Full-Report-2018.pdf" target="_blank">a report</a> in 2018, which identified and examined five ways that DEAI work hadn't stuck or made as much change in museums as hoped. One of those five insights was the value of systemic change. Oftentimes we found that DEAI initiatives were focused externally; they were about the audience that the museum was reaching or the programming it was doing, but not necessarily the systemic change to its culture, processes, systems, budgets, and values—everything that would really be needed. </p><p>Within that same timeframe, someone said to me, “We really should only be talking about excellence in museums,” rather than topics like DEAI. It was an <em>Aha! </em>moment&#58; we need to make sure that people understand DEAI <em>is </em>museum excellence. Excellence is the term that we use for the whole continuum from when a museum first joins the professional alliance to becoming accredited, and DEAI needed to be part of that system in order to make the sustained change that our field needs and our communities deserve.</p><p><strong>WF&#58; When you look at museums across the country, what are some of the more specific issues that you have been seeing regarding DEAI?</strong></p><p>LL&#58; There are three big things&#58; One is the history and culture of museums, which from the founding of the concept of a museum, has been colonialist and racist. That means it's pretty hard to change because it's at the core of how museums were founded, what they were originally meant to do, and who founded them, too. It's a problematic history.</p><p>The second is resource limitations in the museum field. We know lots of arts and cultural organizations—and nonprofits overall—are always struggling to find new dollars to do new work. DEAI takes resources and a sustained investment of time and money for the expertise that's needed and oftentimes not within a museum already, such as training for existing boards and staffs.</p><p>The third is just the nature of DEAI work. Unlike mounting an exhibit, where there's a very defined beginning, middle, and end, DEAI work is never ending. It's people and culture work, so it's a different way that we have to learn to work. Each person and organization has to do that work—there's no shortcut. </p><p><strong>WF&#58; That said, can you share any examples of strong and effective DEAI initiatives that you've started to see as well? </strong></p><p>LL&#58; First and foremost, some of the most impactful work that results in actual change isn't the big, grand initiatives or something that's announced, launched, done, and celebrated. I think the most impactful work is the thoughtful, steady—sometimes incremental or too slow, it seems, for all of our patience levels—changes happening in museums. </p><p>For example, we've seen in the last year or two a significant increase in the number of Chief Diversity Officer or DEAI leadership positions in museums, which is a huge dedication of resources by museums to find the expertise and have that as a core part of their leadership teams. The Phillips Collection, here in Washington D.C., was one of the first to create a Chief Diversity Officer position, get it endowed so that it doesn't go away, and work with the person in that position—Makeba Clay, at the time—to really make these kinds of changes throughout the institution and to look at how they partnered in a bigger way with the D.C. community, not just a portion of the D.C. community.</p><p>Additionally, the Burke Museum in Seattle is a leader in being in community with their Native populations. When you walk into that museum, there is a <a href="https&#58;//www.burkemuseum.org/news/acknowledging-land-building-deeper-relationships" target="_blank">statement right on the wall</a>—that I'm certain was a years-long process and a difficult thing to do—addressing their history and culpability in collecting from and not including the voices of the Native folks that they were interpreting or talking about. They now have a committee as part of their governance structure that is comprised of Native people and it’s part and parcel of how they make decisions now. That's another example of years-long structural change that really has impacted the way that the museum works and collects.</p><p><strong>WF&#58; Can you talk about what the process of updating the standards will look like? </strong></p><p>LL&#58; It's a consensus-building process that started with the “Excellence in DEAI” task force, part of our “Facing Change” initiative, that issued a <a href="https&#58;//www.aam-us.org/2022/08/02/excellence-in-deai-report/" target="_blank">report</a> a couple of months ago. That task force was charged with examining what excellence in DEAI looks like and the indicators of a museum really progressing through a DEAI journey. I'm so grateful to that committee, which began their work in 2019, so it was not a short or easy process, especially during pandemic times, to define specific core concepts and key indicators that can be built into the new standards and the application of the standards. </p><p>After the new year, we'll appoint a steering committee of Chief Diversity Officers, museum leaders, and AAM volunteer leadership. I expect some of the biggest changes to be not necessarily in the language of the standards, though there will be some, but in how they're applied and evaluated by the accreditation commission and peer reviewers. It's a little bit behind the scenes, but it will change a lot about what we actually ask museums to tell us in their self-studies—what the peer reviewers look for, and what they observe when they're doing their visits. Our goal is to nurture excellence, so part of our job is providing the case studies, resources, and training on how to actually implement the standards. </p><p><strong>WF&#58; With your member organizations spanning different sizes, areas of focus, and audience bases, how do you account for the variety of programs and approaches museums might take in this work?</strong> </p><p>LL&#58; It's definitely not one size fits all—certainly not with DEAI—but it isn't really with anything that's in the standards. It's such a broad field, and it's why the standards, if you look at them now, are a little vague. They have to be adaptable to zoos, children's museums, big institutions, and very old institutions, as well as ones that are brand new. That's why a lot of the changes that I feel will be most important through this process will be in how the standards are applied and how they're evaluated because we can't expect to see the same thing and call it progress or excellence in each institution's case. </p><p>For example, one of the core concepts is about DEAI demanding an ongoing commitment of resources, and one of the indicators of this commitment is that an organization has allocated a budget for the work. Then the question becomes how much is enough? And that's obviously going to be a very different answer depending on the type of institution and where it is. It probably won't be in the standards that museums need to dedicate a certain percent of their budget, but in the self-study, how we frame this indicator and how it's evaluated by the peer reviewers and the accreditation commission will be where that definition comes in. It's never easy for our field, but that's where this idea of even having core concepts and key indicators helps us get more precise about what we’re looking for.</p><p><strong>WF&#58; Finally, what impact do you hope the new standards will have? </strong></p><p>LL&#58; Even just declaring that we're doing this work is a step so that DEAI is understood as part of professional practice for all museums. It's just like collection stewardship and interpretation, which are also practices that are constantly being refined and improved. It's not like we handle collections care now in the same way that we did a hundred years ago—there's new technology, tactics, and learnings. DEAI is very similar in that way, but it needs to be understood as part of best practice, taught as best practice in museum studies programs, and implemented by museums as core functions of the institution and embedded throughout them.</p><p><em>The American Alliance of Museums is a partner with The Wallace Foundation.</em></p>Wallace editorial team792023-02-14T05:00:00ZYour source for research and ideas to expand high quality learning and enrichment opportunities. Supporting: School Leadership, After School, Summer and Extended Learning Time, Arts Education and Building Audiences for the Arts.2/14/2023 3:14:52 PMThe Wallace Foundation / News and Media / Wallace Blog / The Future of Diversity and Equity in Museums For the first time in 20 years, the American Alliance of Museums is updating 3408https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
How Can Music Organizations Be More Inclusive?42455GP0|#a2eb43fb-abab-4f1c-ae41-72fd1022ddb0;L0|#0a2eb43fb-abab-4f1c-ae41-72fd1022ddb0|The Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61 ​ ​<p>​I​​​​​n a ​<a href="/knowledge-center/pages/a-place-to-be-heard-a-space-to-feel-held-black-perspectives.aspx">recent study </a>exploring 50 B​lack Americans’ perceptions of the arts, some participants at the beginning of their interview shared that they did not consider themselves creative. But as their conversation with the researchers continued, the participants discovered the many ways that creativity and art exist&#160;within their lives.<br></p><p>“That’s kind of the beauty of using different types of methods. With the quantitative research, you are able to look at the frequency of different experiences or different types of things people are thinking,” said Melody Buyukozer Dawkins, one of the researchers who authored the study. “But with qualitative research you’re able to bring out those stories and you can have that kind of one-to-one interaction with people.”</p><p>Buyukozer Dawkins was speaking on an episode of “CMA Talks,” a podcast hosted by Nichole L. Knight at Chamber Music America. </p><p>In the conversation, Buyukozer Dawkins highlights several insights that came out of the project’s free-flowing interviews with people whose perspectives have often been underrepresented in research and the arts. She also tackles how arts organizations might develop stronger relationships with their Black constituents and the importance of helping to lift up voices that have been historically sidelined. </p><p>Listen to the full episode on <a href="https&#58;//podcasts.apple.com/us/podcast/cma-talks-season-3-episode-2-close-listening/id1373815844?i=1000570620285" target="_blank">Apple Podcasts</a> and read CMA’s article, “<a href="https&#58;//www.chambermusicamerica.org/close-listening" target="_blank">Close Listening</a>,” about the report from the spring issue of <em>Chamber Music America</em> Magazine. You can find the report <a href="/knowledge-center/pages/a-place-to-be-heard-a-space-to-feel-held-black-perspectives.aspx"> <em>A Place to Be Heard, A Space to Feel Held&#58; Perspectives on Creativity, Trustworthiness, Welcome, and Well-Being</em></a>&#160;​on Wallace’s website. </p><p><em>Top&#160;photo by&#160;Deb Fong</em><br><br></p>Wallace editorial team792022-08-18T04:00:00ZPopular podcast for chamber musicians explores equity, access and research in the arts10/7/2022 2:24:25 PMThe Wallace Foundation / News and Media / Wallace Blog / How Can Music Organizations Be More Inclusive Popular podcast for chamber musicians explores equity, access and research in 1729https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
How Can Arts and Culture Organizations Be More Welcoming?42453GP0|#8056f3bc-89c1-4297-814a-3e71542163be;L0|#08056f3bc-89c1-4297-814a-3e71542163be|Building Audiences for the Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>W​​​hat kinds of arts experiences foster feelings of connection and well-being? A new report reveals some insights from Black and African American participants, a viewpoint historically sidelined from research and planning efforts in the arts. In-depth interviews with 50 Black and African American participants revealed common threads that demonstrate the importance of four key practices for arts and culture organizations in creating a positive environment&#58; celebrating personal and community creativity, supporting self-care, working to be more trustworthy and creating a sense of welcome and belonging.<br></p><p>The qualitative study, <a href="/knowledge-center/pages/a-place-to-be-heard-a-space-to-feel-held-black-perspectives.aspx?utm_source=The+Wallace+Foundation&amp;utm_campaign=bfe7509f3a-EMAIL_CAMPAIGN_2022_01_07_04_25&amp;utm_medium=email&amp;utm_term=0_59ab24ca7b-bfe7509f3a-211159397&amp;_ga=2.77163926.2027710580.1650894280-1368872614.1650558612"> <em>A Place to Be Heard, A Space to Feel Held&#58; Black Perspectives on Creativity, Trustworthiness, Welcome and Well Being</em></a>, was funded in part by Wallace, with research conducted in 2021. The project is part of a pandemic-era, equity-focused research collaboration with Slover Linett, LaPlaca Cohen and Yancey Consulting called <a href="https&#58;//culturetrack.com/research/transformation/" target="_blank"> <em>Culture + Community in a Time of Transformation&#58; A Special Edition of Culture Track</em></a>. The initial survey research found that people <a href="/News-and-Media/Blog/pages/what-we-need-from-arts-and-culture-right-now.aspx?_ga=2.77163926.2027710580.1650894280-1368872614.1650558612">crave more racial inclusion and connection</a> from the arts, and a follow-up survey determined that <a href="/News-and-Media/Blog/pages/as-the-pandemic-shifts-so-does-peoples-thinking-about-arts-and-culture.aspx?_ga=2.77163926.2027710580.1650894280-1368872614.1650558612">people’s attitudes were shifting</a> throughout the pandemic, with the desire for arts organizations to be more community-oriented only growing stronger. The new report homes in on perspectives from Black and African American participants, exploring how organizations can better support Black communities, work to earn their trust and make them feel welcome. </p><p>To examine some of the report’s key takeaways, the Wallace blog connected with the team from Slover Linett who co-authored the study (along with Ciara C. Knight)&#58; researcher Melody Buyukozer Dawkins, research coordinator Camila Guerrero and vice president and director of research Tanya Treptow.&#160;</p><p> </p><strong style="color&#58;#555555;font-size&#58;14px;"><img src="/News-and-Media/Blog/PublishingImages/Pages/how-can-arts-and-culture-organizations-be-more-welcoming/Melody_Buyukozer_Dawkins_Slover_Linett_Audience_Research.jpg" alt="Melody_Buyukozer_Dawkins_Slover_Linett_Audience_Research.jpg" class="wf-Image-Left" style="margin&#58;5px;width&#58;160px;height&#58;200px;" /><span></span></strong><div><strong>​Wallace Foundation&#58; How did the four themes of creativity, self-care, trustworthiness, and welcome and belonging come into focus during the interviews?</strong></div><div><strong><br></strong></div><div><strong></strong><strong>Melody Buyukozer Dawkins&#58;</strong> Our initial focus on the main themes of creativity, trustworthiness and welcome and belonging came from the first wave of quantitative findings from the <a href="https&#58;//sloverlinett.com/wp-content/uploads/2020/12/Centering-the-Picture-full-report-CCTC-Wave-1-findings.pdf" target="_blank"> <em>Culture + Community&#58; The Role of Race and Ethnicity in cultural engagement in the U.S.</em></a> report. Those findings provided guidance at several levels&#58;</div><p></p><div class="wf-Element-BlueBullet">The findings indicated that Black and African American​ respondents were less likely to participate in the range of cultural activities included in the survey, even though those that did participate did so at the same frequency as the other racial and ethnic groups. One discussion our team had was whether the list of activities that we included in the survey was comprehensive enough to cover all potential activities Black respondents participated in. To this end, we took an open-ended approach in our interviews and asked participants about the general creative activities they partake in to expand this list.</div><p></p><div class="wf-Element-BlueBullet">Over three quarters of Black and African American respondents desired change in arts and culture organizations and it was particularly important for them to engage with diverse voices and faces, more than any other racial and ethnic groups. About one third also wanted to see friendly approaches to diverse people. To examine in our interviews what dynamics come into play in these processes, we explored welcome and belonging.</div><div class="wf-Element-BlueBullet">Black and African American respondents were also more likely than other groups to want to stay informed with&#160;trustworthy sources of information, so building on this finding we aimed to explore the factors that affect the trustworthiness of any organization or person.</div><p>We initially didn’t seek to examine self-care within our interviews but as we spoke to people, this theme emerged organically, especially as people talked about how they have been living through the pandemic era. </p><p> <strong>WF&#58; Against the backdrop of the larger <em>Culture + Community</em> study, why was it important to conduct this qualitative study to gain the perspective of Black and African American participants regarding community and culture organizations? What are the benefits and tradeoffs or pitfalls of conducting research that delves deeper into understanding the experience of a particular group? </strong></p><p> <strong>MBD&#58;</strong> This is a question we heard often throughout both the research and dissemination process. One way we found very helpful to answer this question is to take a system-level approach and ask ourselves why the question of the importance of Black perspectives really exists in the first place. What structures and conditions that historically excluded Black people make this kind of research necessary? And why do we try to assess what there is to gain (or to lose) from this kind of research, rather than focus on how research can shift our paradigms and help us transform? With our research, we intentionally tried to stay away from the impulse to justify, but instead to amplify and celebrate Black voices, stories and wisdom, authentically and unapologetically.&#160;&#160; </p><p> <strong> <img src="/News-and-Media/Blog/PublishingImages/Pages/how-can-arts-and-culture-organizations-be-more-welcoming/Tanya_Treptow_Slover_Linett_Audience_Research.jpg" alt="Tanya_Treptow_Slover_Linett_Audience_Research.jpg" class="wf-Image-Right" style="margin&#58;5px;width&#58;175px;height&#58;219px;" />Tanya Treptow&#58;</strong> And we felt like a qualitative study could be an important complement to—and a check on—the quantitative components of the <em>Culture + Community</em> work. In qualitative research, we’re inherently not looking to generalize research findings, but instead to hear people deeply as holistic individuals and to understand the emotional undertones of people’s values, philosophies and actions. In this case, we were able to explore how culture and community experiences and organizations naturally fit into people’s broader lives. </p><p> <strong>WF&#58; What most surprised or had an impact on you</strong><strong> while working on this study? </strong></p><p> <strong> <img src="/News-and-Media/Blog/PublishingImages/Pages/how-can-arts-and-culture-organizations-be-more-welcoming/Camila_Guerrero_Slover_Linett_Audience_Research.jpg" alt="Camila_Guerrero_Slover_Linett_Audience_Research.jpg" class="wf-Image-Left" style="margin&#58;5px;width&#58;179px;height&#58;224px;" />Camila Guerrero</strong>&#58; These were the first qualitative interviews I’d been a part of at Slover Linett and the loose structure of the interview, paired with people’s openness, seemed to create a space for vulnerability. The extent of how vulnerable people were willing to be, to talk about certain experiences they’d gone through was unexpected, because we were strangers and they didn’t owe us their unfiltered emotions, thoughts or experiences. The space we created in these interviews was safe not just for the participants, but also for us, the researchers. The interviews almost felt like a conversation I’d have with a friend even though they were for the purposes of this study. They all started off with “how are you feeling?” and despite our guiding question we still went in whatever direction felt most natural and comfortable. Each conversation brought something personal and eye-opening about the individual. One of many of those moments that still stands out to me is when one participant shared a beautiful moment of connection she had with her late mother through nature. I felt myself tearing up as she described her experience, and although perhaps at first glance it may have seemed unrelated to the themes we focused on in this study, it all circles back somehow. That very personal moment she gave us the privilege of exploring&#160;was what ultimately led to her love for photography, just one of the many ways she engaged with art. </p><p> <strong>TT&#58;</strong> I definitely agree with Camila. I’ve been referring back to our conversations in professional contexts and in my personal life to a much greater degree than in other studies I’ve been a part of. I think it’s because of the open-ended framing of our conversations, where people could share what was most meaningful to themselves. In a lot of social research in the arts and culture realm, research is constrained to a somewhat narrower frame, such as attendance or participation at specific kinds of institutions.&#160; In this case, we didn’t constrain our conversations, yet as in Camila’s example, people naturally still shared stories about the arts and culture in their lives. </p><p> <strong>WF&#58; Where do you think there are more opportunities for this kind of research and what would be a future priority from your perspective?</strong></p><p> <strong>MBD&#58;</strong> Shifting paradigms and building community. Thanks to the deep insights of our participants, we were able to examine the distinctions between trust and trustworthiness, and between welcome and belonging; explore the role of creativity and self-care in individual and community well-being; and question what “relevance” really means in the context of cultural experiences. One of the exciting outcomes of our study was that for each of our four thematic areas—creativity, self-care, trustworthiness and welcome—there were revelations that led to potential paradigm-shifting approaches to commonly used terms and concepts when equity and inclusion are talked about. So, one potential future priority for me is to rethink how we approach these concepts and how we ask questions in the first place. </p><p> <strong>CG&#58;</strong> This study felt more like it was about amplifying voices and perspectives than about serving institutions and organizations. I hope it encourages others to move more in this direction, to be participant-centered. Although much of the focus of this study was to support institutions through our findings, throughout the process we found ourselves thinking about the interview participants as not just the main focus, but the main <em>audience</em> for our report. During our debriefs as a team it came up time and time again, that we wanted this to be something all the participants could read through and understand, because their insights were what even allowed us to get to this point. This participant-centered approach is something I hope to see more of in studies because without participants we have no research, no findings, no ability to take action.</p><p> <strong>WF&#58; What implications does this study have for the arts and culture sector more broadly?</strong></p><p> <strong>MBD&#58;</strong> When we started this process, we were thinking about the audiences for this report. As we went through our conversations and started to identify themes, it became very apparent that the findings and insights went beyond the audiences (cultural practitioners and funders) we initially thought about. So, we shifted our focus to the “culture and community” sector, very broadly defined to include not only cultural sector practitioners and funders but also organizations, activists, policy makers and anybody who connects personally with or connects others around culture and community. Excitingly, we have already started hearing reverberations of our findings for people across a wide variety of fields like higher education, creative placemaking, civic engagement and sociological research on places and participation—many of the areas that have been working to incorporate the arts in comprehensive community development. I think one of the next steps is to capitalize on these reverberations and build community around how these learnings can translate into meaningful change, action and also more questions and research. </p><p> <strong>TT&#58;&#160;</strong>I think there also needs to be a continued reckoning in the arts and culture field in accepting, celebrating and ultimately financially supporting arts and culture organizations and initiatives that support deep extrinsic goals, such as individual and community wellness (getting beyond art for art’s sake). Arts organizations that promote these goals explicitly are sometimes given less prestige than those focused on the quality of their collections alone. And that runs contrary to what we heard from the people we spoke to in this study in how they valued arts, culture and creativity in their lives. </p><p> <img src="/News-and-Media/Blog/PublishingImages/Pages/how-can-arts-and-culture-organizations-be-more-welcoming/Final_updated_qual_report_diagram_V2_2_A_Place_to_Be_Heard.jpg" alt="Final_updated_qual_report_diagram_V2_2_A_Place_to_Be_Heard.jpg" style="margin&#58;5px;" /> <br> <br> </p><p>We didn’t frame conversations around self-care or wellness, but these topics emerged anyways in very central ways. And I think this intersects with how the field should value and support BIPOC-led and BIPOC-centered organizations, which may be more likely to take an ‘arts and…’ approach. We do already see encouraging shifts in the sector, such as with John Falk’s 2021 publication, <a href="https&#58;//www.instituteforlearninginnovation.org/the-value-of-museums-enhancing-societal-well-being/" target="_blank"> <em>The Value of Museums&#58; Enhancing Societal Well-Being</em></a>, but there is so much more to do. I’d love to see continued centering of individual and community-level wellness at conferences, in the framing of funding opportunities and within individual organizational practice. </p><p> <em>The included chart is excerpted from the study, </em> <a href="/knowledge-center/pages/a-place-to-be-heard-a-space-to-feel-held-black-perspectives.aspx?utm_source=The+Wallace+Foundation&amp;utm_campaign=bfe7509f3a-EMAIL_CAMPAIGN_2022_01_07_04_25&amp;utm_medium=email&amp;utm_term=0_59ab24ca7b-bfe7509f3a-211159397"> <em>A Place to Be Heard, A Space to Feel Held&#58; Black Perspectives on Creativity, Trustworthiness, Welcome and Well Being</em></a>.</p>​<br><br><br>​<br><br>Wallace editorial team792022-05-03T04:00:00ZAuthors of new report break down what they learned about arts participation from in-depth interviews with 50 Black Americans5/3/2022 4:13:35 PMThe Wallace Foundation / News and Media / Wallace Blog / How Can Arts and Culture Organizations Be More Welcoming Authors of new report break down what they learned about arts 2722https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
As the Pandemic Shifts So Does People’s Thinking About Arts and Culture23688GP0|#8056f3bc-89c1-4297-814a-3e71542163be;L0|#08056f3bc-89c1-4297-814a-3e71542163be|Building Audiences for the Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>​​​​​More than half of Americans say that arts and culture organizations are important to them, according to a new study. The results are part of an ongoing research effort by the companies LaPlaca Cohen and Slover Linett Audience Research, called <em>Culture + Community in a Time of Transformation</em>. </p><p>This <a href="https&#58;//culturetrack.com/research/transformation/" target="_blank">second wave of research</a> is based on surveys conducted in May 2021. Along with its companion report, <a href="https&#58;//sloverlinett.com/wp-content/uploads/2022/01/Rethinking-Relevance-Rebuilding-Engagement-CCTT-Wave-2-Survey-Full-Report.pdf" target="_blank"><em>Rethinking relevance, rebuilding engagement</em></a>, the survey finds that most Americans believe that arts organizations can play a critical role in helping their communities during this time of continuing change and crises. In fact, a majority of respondents said they wanted arts and culture organizations to actively address social justice issues in their community.&#160; </p><p><img src="/News-and-Media/Blog/PublishingImages/Pages/as-the-pandemic-shifts-so-does-people’s-thinking-about-arts-and-culture/blog-JenBenoitBryan-cropped.jpg" alt="blog-JenBenoitBryan-cropped.jpg" class="wf-Image-Left" style="margin&#58;5px;width&#58;195px;height&#58;226px;" />To help break down some of these findings and their implications, we spoke via email with Jen Benoit-Bryan, Vice President and Co-Director of Research at Slover Linett. You can also see information on the earlier Culture Track work and study <a href="https&#58;//culturetrack.com/research/covidstudy/" target="_blank">here</a>. </p><p><strong>Wallace Foundation&#58; What does this study tell us about how Americans might be thinking about the value of the arts? Compared to other research, is there anything new or perhaps surprising about what this survey found? </strong></p><p>Jen Benoit-Bryan&#58; Going into the second wave of this study in early 2021, we anticipated that the personal salience of arts and culture organizations might have declined as people generally hadn’t been as involved in-person with these organizations, and many were grappling with illness and uncertainty in their lives. Instead, we saw a substantial increase in the proportion of Americans who viewed arts and culture organizations as important to them in May 2021 at 56 percent compared with 37 percent who said they were important when reflecting back to before the pandemic. </p><p>We’re not aware of any other national studies that have tracked the importance of the arts across the pandemic, but a study of residents in Washington state found similar patterns. <a href="https&#58;//www.artsfund.org/wp-content/uploads/2022/02/ArtsFund_COVID_Cultural_Impact_Study-Spreads.pdf" target="_blank">ArtsFund’</a>s omnibus panel of WA residents conducted in Fall 2021 found that about a third of residents value cultural programming more now than prior to the pandemic, while 55 percent value it about the same and just 14 percent value it less than they did before the pandemic.</p><p><img src="/News-and-Media/Blog/PublishingImages/Pages/as-the-pandemic-shifts-so-does-people’s-thinking-about-arts-and-culture/chart-culture-rising-sentiment-arts-culture-community-p22.jpg" alt="chart-culture-rising-sentiment-arts-culture-community-p22.jpg" style="margin&#58;5px;width&#58;774px;height&#58;436px;" /><br>​This can be seen as a point of pride for the sector and as a statistic to cite in advocacy efforts. Of course, the increase could be due to Americans focusing more on their immediate needs during those early months of the pandemic, when the Wave 1 responses were gathered, and now having more room to explore other aspects of life, including culture and the arts. </p><p><strong>WF&#58; While the responses indicate that a majority of Americans want arts and culture organizations to actively address social issues, they place different priorities on specific issues (e.g., racial justice 42 percent, wealth inequality 31 percent and climate justice 31 percent). How should organizations apply these complicated findings in their own contexts? </strong></p><p>JBB&#58; While racial justice was the most-often selected issue that Americans want to see these organizations address, no single issue was selected by a majority of the respondents. That suggests that addressing multiple issues may be important to meeting the needs of many communities. There are some interesting patterns around which issues matter most to whom—for example, racial justice was a priority issue for a majority of Asians/Pacific Islanders and Black/African Americans (65 percent and 59 percent, respectively) and climate change was more likely to be a priority issue among Americans in coastal regions. We recommend that organizations think about what communities they hope to serve in the future (whether defined by geography, race and ethnicity or age, etc.), and then determine which issues to address. </p><p><img src="/News-and-Media/Blog/PublishingImages/Pages/as-the-pandemic-shifts-so-does-people’s-thinking-about-arts-and-culture/chart-culture-community-changes-wish-to-see-p29.jpg" alt="chart-culture-community-changes-wish-to-see-p29.jpg" style="margin&#58;5px;width&#58;774px;height&#58;436px;" /><br><br></p><p>Then there’s the question of what it means for an arts or culture organization to “address” those kinds of issues. We didn’t investigate that in the survey, but there are many examples around the field, and they span the spectrum of internal, programmatic and external or community action. For example, addressing climate change could take place internally (e.g. a recycling program, rainwater reuse, a LEED-certified building expansion, etc.); in programming (a theater production or sound art exhibition on the topic) and/or externally (a partnership with local nonprofit focused on installing solar arrays in new housing developments). </p><p><strong>WF&#58; When considering these findings, it’s important to remember that Americans are not a monolith, as you note throughout the report. Did you find any differences in responses when sorting the population by characteristics other than race, such as geography, income or education level?</strong></p><p>JBB&#58; Absolutely. We focused primarily on the lens of race and ethnicity in this report because we believe that amplifying BIPOC voices is critical to a more inclusive and representative cultural sector, and there are consistent and sizeable differences by race and ethnicity for most of our questions. But at various points in the report, we also highlight geographic, income, disability status and age differences in the responses. A deeper dive into the co-variation of some of these demographics with race and ethnicity would be a fascinating follow-up analysis. That could be particularly valuable for questions where we see clear differences by demographics, such as addressing social issues, perceptions of systemic racism and desires for change in the sector.</p><p>Because this data offers such a wealth of information—more than we can explore even in this rather lengthy new report—we’re making the data sets for both survey waves freely available to researchers and academics for additional analysis. </p><p><strong>WF&#58; The situation in the country changed while the data for the report were being collected and synthesized, from vaccines and new COVID-19 variants to political races across the country focusing on policing, public safety, race and education, and, more recently, escalating global conflict. How should readers of the report account for shifts like this when thinking about the survey data?</strong></p><p>JBB&#58; This is the perpetual problem of doing real, policy-level research as the world continues to change so fast. In a political poll, where the statistical weighting is simple and the analysis is just crosstabs, results can be provided quickly. In deep-dive studies like this, where the weighting to combine the data sources into one national picture took weeks, and the exploratory analysis took months, we knew we’d still be making meaning from responses collected at a fixed time in the past. That’s why we focused many of the survey questions on broad themes that we expect to change slowly—things that aren’t really COVID-dependent, like the role of arts and culture in society, the kinds of change people hope to see across the sector and the value people receive through different kinds of engagement. In contrast, projects like <a href="https&#58;//www.audienceoutlookmonitor.com/" target="_blank">WolfBrown’s Audience Outlook Monitor</a> fill the important role of providing more rapid, repeating assessments of more highly variable questions, like how audiences feel about going out again and what will make them feel safe attending in person. </p><p>As with all data, I’d recommend reading our Culture + Community/Culture Track findings with an eye to both your local context and how the world as a whole has been changing since the Wave 2 data collection in May 2021. </p><p><em>This is part one of a two-part blog series focused on recent reports published by Slover Linett as part of </em><a href="https&#58;//culturetrack.com/research/transformation/" target="_blank">Culture + Community in a Time of Transformation&#58; A Special Edition of Culture Track</a><em>. The second part, to be published in the coming weeks, will focus on </em><a href="/knowledge-center/pages/a-place-to-be-heard-a-space-to-feel-held-black-perspectives.aspx?_ga=2.210986325.1369777494.1647372834-1352763000.1643649010">A Place to Be Heard; A Space to Feel Held</a><em>, a qualitative study of the perspectives of Black Americans on creativity, trustworthiness, welcome, and well-being. </em><strong> </strong></p><p><em>For more information on this report, or to request the complete data sets for both survey waves, email </em><a href="mailto&#58;CCTT@sloverlinett.com"><em>CCTT@sloverlinett.com</em></a></p><p><em>The included charts are excerpted from the </em><a href="https&#58;//s28475.pcdn.co/wp-content/uploads/2021/11/CCTT-Key-Findings-from-Wave-2.pdf" target="_blank">Culture + Community in a Time of Transformation&#58; A Special Edition of Culture Track</a> <em>report.​</em></p>Wallace editorial team792022-03-17T04:00:00ZNew research reveals Americans' evolving relationships with arts and culture and the changes they wish to see from the sector3/17/2022 6:05:59 PMThe Wallace Foundation / News and Media / Wallace Blog / As the Pandemic Shifts So Does People’s Thinking About Arts and Culture More than half of Americans say that arts and 2231https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
Taking the Pulse of Small Ensemble Music42569GP0|#a2eb43fb-abab-4f1c-ae41-72fd1022ddb0;L0|#0a2eb43fb-abab-4f1c-ae41-72fd1022ddb0|The Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>​​​​​​​​The field of small ensemble music, ​despite its name, is mighty. It spans a range of genres—including classical, contemporary, jazz and more—performed by small groups of musicians (think&#58; duet, trio, quartet, etc.) with one person per part, typically without a conductor. The musicians in these ensembles often function independently and generally work with fewer resources than those available to larger arts organizations. Still, these small groups have long persisted in the face of adversity, even during the Covid-19 pandemic. For example, <a href="https&#58;//www.westerliesmusic.com/" target="_blank">The Westerlies</a>, a New York-based brass quartet, figured out how to use technology to perform together, in sync, while quarantined in their homes. Similarly, the <a href="http&#58;//hydeparkjazzfestival.org/" target="_blank">Hyde Park Jazz Festival​</a>, kept from its large outdoor stages and intimate indoor clubs on the South Side of Chicago, turned to livestreams and pop-up concerts in driveways, backyards and parks to bring music to Chicagoans where they live.</p><p>Chamber Music America (CMA), a national service organization that represents nearly 4,000 musicians, ensembles, presenting organizations, businesses and affiliates, conducted a series of Wallace-supported surveys to better understand the difficulties the field has faced and the ways in which they have worked to overcome them.&#160;The first survey, launched in <a href="https&#58;//www.chamber-music.org/pdf/CMA_Survey_Summary.pdf" target="_blank">April 2020</a>, came as organizations were shutting down in response to Covid-19. Subsequent surveys in <a href="https&#58;//www.chamber-music.org/pdf/CMA_Survey_Summary_June_2020.pdf" target="_blank">June 2020</a> and <a href="https&#58;//www.chamber-music.org/pdf/SurveySummary-June2021.pdf" target="_blank">June 2021</a> show how small ensembles have adapted as the pandemic drags on. </p><p>We connected with Nichole L. Knight, CMA’s Director of Operations, over email to help understand what survey results reveal. A transcript of our conversation follows, with minor edits for readability. </p><p> <strong>The Wallace Foundation&#58; What has been the biggest challenge overall that the small&#160;ensemble&#160;music field has faced throughout the Covid-19 pandemic?&#160;&#160;</strong><br><br><strong>Nichole Knight&#58; </strong>CMA’s constituency is unique among the performing arts as there are many individual musicians, ensembles and smaller organizations which historically haven’t had the same access to resources as some larger institutions. During the pandemic, we saw that ensembles, in particular, weren’t eligible for the same recovery support that organizations and individuals were. </p><p>One survey respondent wrote, “For us, a small [nonprofit] who never formally laid ourselves off during this time, it meant that we were very limited in the number of artist-specific Covid relief programs we were eligible for.” </p><p>Our data confirm this. Our third survey suggested that over 60 percent of respondent organizations and individuals had received CARES Act funding, while less than 40 percent of respondent ensembles had obtained support. &#160;&#160;<br><br> But to take a step back, I want to reiterate what I hope we all understand by now&#58; not everyone was affected by this pandemic equally. Some musicians could rely on teaching positions to supplement their income; others could not. Some presenting organizations had the infrastructure and the capacity to pivot to virtual programming, while others had to overcome learning and logistical barriers or could not afford the equipment necessary to do so. And when emergency funding became available to individuals, some members experienced additional barriers due to the lack of the digital tools/technology that were necessary to complete online applications. And [relief] funds were often depleted by the time they could access them. &#160;<br><br> We also know that those who have been traditionally marginalized—people of color and the economically disadvantaged—got sicker, experienced more loss of life within their families and communities, and will likely take longer to recover than their peers. And so all of the inequities we saw play out on a larger scale also happened within our field. &#160;</p><p> <strong>WF&#58; What surprised you most about the survey results?&#160;&#160;&#160;</strong></p><p> <strong>NK&#58; </strong>I think the surveys told us what we expected to learn, which was that our constituents were having an extremely difficult time. But the results also helped paint a fuller picture of what they were going through and show that they weren’t alone. &#160;<br><br> That being said, our third survey, which closed mid-May but was published in June, showed that more than half of ensembles and organizations had already begun performing or presenting in-person performances. At that time, depending on the state, vaccines had just recently become available to most adults, and subsequent updates in prevention protocols were changing constantly. So I think that just proves how eager most people were to get out and perform, present and experience live music again, even without assurances of being 100 percent in the clear. <em>[CMA did not ask about vaccination status in its 2021 survey.]</em> </p><p>And while not surprising, per se, something that becomes very clear when looking at the survey results and thinking about the conversations CMA’s staff had with our members and constituents is how interconnected our discipline is. Certainly artists, presenters (and their venues) and audiences were affected by the shutdown. But that impact rippled exponentially to so many others. The livelihoods of artist managers, who have been unable to book work for their clients, and composers, who usually receive royalties when their work is performed, have also been drastically affected. So it’s going to take time for the entire field to recover.&#160;</p><p> <strong>WF&#58; While respondents in June 2021 expressed that they're eager to return to live performances, the survey also found that many plan to continue using virtual programming in some capacity moving forward. What specific advantages does virtual or hybrid programming offer musicians and small ensembles? Does it present any particular challenges as well? &#160;&#160;<br> </strong> <br><strong>NK&#58; </strong>I think the main benefit is the ability to engage new audiences regardless of their physical or geographic proximity. But there are barriers of cost and technological know-how in undertaking a new model. And even among the respondents who have adopted new technologies, the monetization of these virtual events has not made up for the revenue lost due to cancellations and postponements. &#160;<br><br>Another challenge musicians face is simply missing the energy of a live audience and the particular intimacy that comes with a small ensemble music performance. We’ve heard from our members time and again that while virtual programming may be great, nothing beats being in the room together. &#160; </p><p> <strong>WF&#58; What are the biggest shifts within the field that you’ve noticed over the course of these three surveys from March 2020 to June 2021?&#160;</strong> </p><p> <strong>NK&#58; </strong>The biggest tangible shift would be the increased use of technology. It was a common topic that members discussed in our virtual convenings, and we even hosted two webinars on it. In our most recent survey, respondents said they used approximately 25 different platforms, such as Zoom, social media platforms, Patreon and Twitch for their online activities (performances, rehearsals, webinars and workshops, private lessons, town halls, etc.). </p><p>In a larger sense, I would say there was a stark difference in attitudes toward the pandemic. Earlier on, respondents expressed more hopelessness. In the most recent survey, while still uncertain about the future, there seemed to be some more positivity and cautious optimism. (I’ll allow for the possibility that those who were feeling more positive were more willing to fill out the survey.) But the third survey was conducted before the current rise of the Delta variant and that is sure to have a strong impact on people and the field. So, it’s hard to be certain about attitudes right now. &#160; </p><p> <strong>WF&#58; Based on what you’ve heard from your constituents through these surveys and otherwise, what do you think are going to be the biggest changes to the field as the pandemic subsides?&#160;</strong> </p><p> <strong>NK&#58; </strong>I have a few thoughts on this. New ticketing models, for one. As I mentioned earlier, according to our surveys, overall, profits made from monetizing virtual events have not replaced in-person revenue. And vendors that maintain social distancing measures will continue to have limited capacity in their spaces. So I think we might see new ticketing models created to help make up for the extreme loss in revenue. &#160;</p><p>I think we will continue to see new tools and technologies or new ways of utilizing old ones to aid in recovery. For instance, I learned from our members about masks created to allow reed and wind players to rehearse and perform while masking up. So I think there is going to be a lot more innovation to accommodate a “new normal.”&#160;</p><p>Also, a lot of this innovation will come from the younger generation. Those who have been in school during this pandemic will have unique takeaways and bring new outlooks to their careers. A <a href="https&#58;//www.chamber-music.org/" target="_blank">recen​t​ arti​cle</a> in the Summer 2021 issue of <em>Chamber Music </em>highlights the silver linings educators and students have taken away from this past school year. They include everything from sharper listening and rehearsal skills, to adaptability, technological know-how and a renewed sense of commitment to and belief in the discipline. </p><p>And as the field continues to work toward dismantling racial inequity, everyone will have to develop strategies to address the fact that people of color have been and continue to be <a href="https&#58;//www.cdc.gov/coronavirus/2019-ncov/community/health-equity/" target="_blank">disproportionately affected</a> by the pandemic. I’m not sure what that will look like exactly. But the old methods weren’t working even before the pandemic. So, organizations will have to adapt to thrive. &#160;</p><p><em>Photo of Nichole L. Knight by Kotaro Kashiwai</em><br></p>Wallace editorial team792021-09-08T04:00:00ZChamber Music America field surveys reveal innovation and resilience despite the pandemic’s challenges8/1/2023 1:33:54 PMThe Wallace Foundation / News and Media / Wallace Blog / Taking the Pulse of Small Ensemble Music Chamber Music America field surveys reveal innovation and resilience despite the 1738https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
5 Questions We’ve Been Asked About Wallace’s Arts Open Call for Grantees & Researchers23646GP0|#8056f3bc-89c1-4297-814a-3e71542163be;L0|#08056f3bc-89c1-4297-814a-3e71542163be|Building Audiences for the Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>​​​There is still time (deadline is midnight Friday, August 20!) to <a href="https&#58;//wallacefoundation.submittable.com/submit">submit</a> your brief expression of interest <a href="/knowledge-center/pages/arts-initiative-open-call.aspx">to the Wallace Foundation for our Arts Open Call</a>. As we’ve been meeting with and learning from many arts organizations of color, some of the same questions have come up frequently, so today we’re going to answer a few of the most common ones. </p><p>One thing to keep in mind is that in addition to funding grantees for their direct benefit, Wallace initiatives are also designed to benefit the field by sharing lessons from&#160; grantees. Also to recap, this is the guiding question of the new initiative&#58; “When facing strategic challenges, how can and do arts organizations of color leverage their experience and histories of community orientation to increase their resilience, while sustaining their relevance?” </p><p> <strong>1. In the application you ask about our “strategic challenge.” What do you mean by that? How should I respond in 150 words?</strong><br> <br>As with all of Wallace’s initiatives, this one will follow our dual strategy of supporting grantees while developing lessons that can benefit the broader field. For this initiative specifically,&#160;we’re interested in learning what kinds of challenges and community orientation practices arts organizations of color are most interested in learning about. So, it's difficult for us to give one concrete example of a strategic challenge. </p><p>If you are having a hard time choosing which challenge to focus on, describe the one (or two) that you feel are important for <em>your </em>organization and that you’d really like to explore and learn more about over the five years of this initiative. </p><p>You can find several examples of strategic challenges expressed by organizations of color in this <a href="https&#58;//culturaldata.org/pages/the-alchemy-of-high-performing-arts-organizations-a-spotlight-on-organizations-of-color/">study</a> by SMU Data​Arts we commissioned and published earlier in the year. A few challenges stated in the report are&#58; </p><blockquote style="margin&#58;0px 0px 0px 40px;border&#58;none;padding&#58;0px;"> <br>...racism, gentrification, and lack of access to funding, which some see as elements of white supremacy culture. Interviewees noted that when organizations of color seek to grow and serve low-income communities, their ability to expand is inhibited by a participant base that does not have the means itself to generate substantial earned revenue and individual contributions, and by lack of access to corporate and foundation funding at levels equitable to those provided to their peers that do not primarily serve communities of color. The absence of an engine for revenue growth appears to perpetuate critical organizational capacity shortages reflected in burnout, low wages, and insufficient staffing, particularly in the administrative areas that generate revenue. It also limits the number of people that can be served.<br> </blockquote><p> <br> These examples are in no way meant to limit your own thinking.</p><p> <strong>2. What kind of responses are you looking for? What’s most compelling for Wallace?</strong><br><br>Sometimes it's easier to say what we’re not looking for. You don’t need to “copy/paste” information from your website about your strengths and successes. You also don’t need to show that your project ideas are fully buttoned up. We know a lot can change—especially now—but the strategic challenge, your mission and vision, and the value we place on learning are constants. So, at this point, we don’t need project details. It’s important to think about the kinds of challenges you’re facing and how your roots in the community are and could help you surmount them. </p><p> <strong>3. The open call eligibility (for the first of two cohorts) is for organizations with budgets between $500,000 and $5 million. What if my budget is smaller than $500,000?</strong><br><br>In our previous arts initiative, the budget threshold was one million dollars. We thought about the ways that we’d have to work differently so that we could lower the budget threshold. We are therefore starting with the first cohort of 10 to 12 organizations with annual budgets starting at $500,000 and capped at $5 million. </p><p>Of course, we know that the majority of arts organizations of color fall below annual budgets of $500,000. This is why we will be funding a second, larger cohort of organizations with budget sizes under $500,000. There is a lot that we need to learn to design this second cohort, which we expect to begin in late 2022. </p><p> <strong>4. Why did you add the four U.S. territories, in addition to Puerto Rico?</strong><br><br>We have expanded the list of eligible U.S. territories in response to an inquiry from a group of arts organizations, artists and arts workers. It was an oversight on our part, and we are glad it was brought to our attention so that we could correct it before the deadline. </p><p>American Samoa, the Northern Mariana Islands, the U.S. Virgin Islands, and Guåhan (Guam), are now eligible, along with Puerto Rico, the 50 states and the District of Columbia.<br></p><p> <strong>5. Why is Wallace doing this initiative, and why now?</strong><br><br>&#160;Wallace funds the arts in large part due to our founder <a href="/about-wallace/pages/history.aspx">Lila Acheson</a>’s passion to ensure that “the arts belong to everyonel.” There are a wealth of arts and culture organizations founded by and for a diversity of people, including for specific racial and ethnic communities in the U.S., and they already have a <a href="/knowledge-center/pages/the-alchemy-of-high-performing-arts-organizations-part-ii-a-spotlight-on-organizations-of-color.aspx">strong community orientation </a>that is an integral part of their success. </p><p>This initiative—with its five-year investment for planning, project support, cohort learning and research—is one step toward highlighting and building upon&#160; the strengths, assets and work of organizations of color, while adding to the research and knowledge base about them, which at this point is relatively slim. That’s why we’re also seeking researchers who have experience working with organizations of color to study and document the initiative. Our hope is that the resulting lessons on the links between community orientation, relevance and resilience will be useful not only to other arts organizations of color, but to the broader field of the non-profit arts.</p><p>Still ha​ve questions? Feel free to <a href="mailto&#58;artsopencall@wallacefoundation.org">shoot us an email</a>. </p>Wallace editorial team792021-08-13T04:00:00ZAs 8/20 deadline to apply for new $53 million initiative focused on arts organizations of color approaches, we answer a few common questions and concerns.8/13/2021 4:17:16 PMThe Wallace Foundation / News and Media / Wallace Blog / 5 Questions We’ve Been Asked About Wallace’s Arts Open Call for Grantees & Researchers As 8/20 deadline to apply for new 1175https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
What Can We Learn from High-Performing Arts Organizations of Color?42598GP0|#8056f3bc-89c1-4297-814a-3e71542163be;L0|#08056f3bc-89c1-4297-814a-3e71542163be|Building Audiences for the Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>​​For a few weeks in the Twin Cities last fall, the St. Paul-based Theatre Mu presented an interactive exhibit highlighting the work of Asian artists and performers. While audiences could view the exhibit online, it was created so that they could also walk through display stalls, with social distancing, at the Jungle Theatre. In an innovative twist, people could also view portions of the exhibit from the theatre’s street-facing windows. </p><p>The collaboration between the two theaters, according to Anh-Thu Pham, Theatre Mu’s managing director, allowed the company to keep many of its set designers, captioners, builders and others on the payroll during the pandemic, while offering some respite to a community in lockdown. </p><p>“We were founded with a dual purpose, as a community organization as well as a theatre, and those two threads are woven so deeply into our DNA,” Pham said in a recent panel discussion. “They are part and parcel of everything we do.” </p><p>Those threads, it turns out, are not exclusive to the make-up of Theatre Mu. According to a recent report, many organizations that have grown out of and serve the needs of BIPOC communities (Black, Indigenous, People of Color) have managed to build and sustain a loyal base while audiences at more classical, or Eurocentric, organizations have generally been in&#160; decline for decades. Zannie Voss, director of SMU DataArts and co-author of a recently published report, <a href="/knowledge-center/Documents/The-Alchemy-of-High-Performing-Arts-Organizations-Part-2.pdf"><em>The Alchemy of High-Performing Arts Organizations, Part II&#58; A Spotlight on Organizations of Color</em></a>, said that it is in fact their origins in serving communities long ignored by the mainstream that can provide BIPOC organizations with a tangible degree of audience and community loyalty. </p><p>Yet Voss also emphasized that, despite those enviable strengths, BIPOC organizations have rarely been rewarded by funders that have for years sought to encourage precisely the qualities these organizations exhibit—serving diverse audiences, employing many artists of color and a diverse staff, creating more inclusive organizations and reaching into underrepresented and economically disadvantaged communities. “These local organizations are often in competition with the white organizations for funding and they usually lose out to them,” Voss says. “Organizations that are rooted in communities of color receive far less support, recognition and attention both from funders and from society at large.”</p><p>Voss presented these and other key findings from the new report, which is based on the experiences of 21 high-performing BIPOC organizations, with a median budget of $1.4 million (Theatre Mu was one of the organizations). The interviews were conducted in August and September of 2020 and included representatives from dance, music, theater, multidisciplinary performing arts and community-based arts organizations. An earlier report from SMU DataArt’s research, <a href="/knowledge-center/pages/the-alchemy-of-high-performing-arts-organizations.aspx"><em>The Alchemy of High-Performing Arts Organizations</em></a><em>,</em> focused on the successful practices of a wider range of organizations. </p><p>Voss and Pham were joined in the panel discussion by representatives from two of the other high-performing organizations in the BIPOC report&#58; Juan Díes, the co-founder and executive director of Sones de Mexico Ensemble, a folk music group based in Chicago, and Blake-Anthony Johnson, the chief executive officer of the Chicago Sinfonietta. The conversation was <a href="/knowledge-center/pages/reimagining-the-future-of-the-arts-a-webinar-series-from-the-wallace-foundation-session-5.aspx">the fifth in Wallace’s “Reimagining the Future of the Arts” series</a>, which provides a forum to explore pressing questions in the field. </p><p>In addition to addressing the question of BIPOC organizations’ community orientation, the panelists discussed the quick improvisation and innovation that helped them navigate the pandemic, particularly the full-on embracing of digital content. They relied on the skills they’d honed working for years with tight budgets while retaining a focus on the communities they serve, and they expressed a vital need for increased funding to expand what organizations can accomplish. &#160;</p><p><strong>Survival on a shoestring</strong><strong> </strong><br> Díes of Sones de Mexico told the panel that while his group’s performances have always attracted a broad audience, unbound by geography or culture, audiences have grown even larger with digital performances during the pandemic. But because he is the sole staff member, Díes said, “capacity is a big issue.” He runs the company’s website and educational programs and also arranges new music performances.</p><p>Although Díes is used to wearing all of these administrative hats, he said he has received no additional funding to do so and sometimes finds it a challenge. </p><p>Pham added that Theater Mu shifted to producing digital performances just days after the shutdown. Since then the company has produced more than 40 events, but she said it could not keep up at that pace. “We needed to take a breath,” she said. </p><p>Chicago Sinfonietta, too, has succeeded in extending its reach internationally, finding new audiences for virtual performances in more than 40 countries and enrolling interns digitally from Lebanon and Dubai, according to Johnson. But, he said, the strains on the organization are a constant concern. This has led the Sinfonietta to drop some priorities, while remaining true to the its mission of training BIPOC musicians and organizational leaders to increase the diversity of orchestras. </p><p>He compared the exercise of contending with these limits to juggling balls, some made of glass and some of plastic. Because glass balls would shatter if you let them fall, you keep them up in the air, while you can drop the plastic balls since they will bounce and can be picked up at a later date. “You can do everything, but not all at once,” he said. “You determine what is fundamental and what can wait. You look at what are essentials and what can go for now.” </p><p>All of the panelists stressed how challenging it has been to squeeze more from their organizations, which are already stretched thin, and urged funding organizations themselves to pivot towards supporting increased organizational capacity rather than just performances and programs, the traditional focus. “The top challenge we heard in this research was organizational capacity,” said Voss. “It’s a serious issue that brings concerns of staff burnout, low compensation levels, recruitment and retention issues that can inhibit the organizations’ ability to capitalize on the short-term successes and get to a sense of balance.”</p><p>She added, “Exclusion from equitable access to capital means many organizations of color that want to grow are denied agency.”<br> </p><p><strong>Toward equity in arts funding</strong><br> According to <a href="http&#58;//notjustmoney.us/docs/NotJustMoney_Full_Report_July2017.pdf">an article</a> Voss cites in the BIPOC study&#58; “People of color represent 37 percent of the population, but just 4 percent of all foundation arts funding is allocated to groups whose primary mission is to serve communities of color. It is estimated that approximately one in two Americans is low-income or living in poverty but less than 3 percent of arts foundation funding is directed to cultural groups whose primary purpose is to serve these communities.”</p><p>Voss said the inequities in funding for BIPOC arts organizations were particularly unfortunate because these organizations have succeeded in achieving some of the critical goals various funders have supported in recent years. For instance, many white organizations have struggled to fulfill goals such as increasing diversity in the art they produce and their audience base, while widening access to underserved communities.</p><p>“I heard repeatedly how profoundly relevant these organizations are and that brings me back to how they were founded in the first place,” Voss said. “Usually, there had been no opportunities for artists of color in these communities and these organizations provide that programming. They filled a void, and that sets up a particularly dynamic relationship between the organization and the community. They are funded not just by a few people with deep pockets as much as the whole community having a sense of ownership.”</p><p>Johnson said he has learned that when seeking funding, he must devote a great deal of time to educating funders about how the Sinfonietta trains artists of color, helping them launch careers in music, and helps develop administrative leaders of color, as well as how their support of BIPOC organizations can help organizations achieve such important goals. A key, he said, is making funders aware of the strength of the Chicago Sinfonietta in bringing greater diversity and inclusivity to the orchestral world. “It’s a matter of educating people,” he said. “It’s letting them know that there are options for supporting orchestras, people like us. So it’s a matter of access to those funding organizations and then having the time to do that educating.” <br> </p><p><strong>Building increased capacity</strong><br> One of the consistent challenges, Johnson said, is making the case for funds to expand staff and organizational capacity, not just programs. “Yes, a few funders have been mindful of that need, but it’s such a rare thing,” he said. After giving it some additional thought, he said there had been but a single instance when his organization was offered such funding. </p><p>“These are communities that do not have a lot of high net worth individuals,” Voss said. “They don’t have wealth to pay high ticket prices, rising ticket prices, and they cannot provide high levels of funding. But in the more Eurocentric, white organizations, individual contributions are plentiful and fund growth.”</p><p>She added, “These organizations are in a vicious cycle&#58; we’ll give you less money because you’re smaller but without that money they can’t grow bigger. This is affecting underrepresented communities.”</p><p>Díes agreed, recommending that funders consider providing more multiyear grants to build stability into organizations and offer greater opportunities for them to achieve long-term expansion. He also suggested that the requirements built into some grants that recipients attend financial management courses be dropped. “There’s distrust built in there, like we don’t know how to manage money,” he said, insisting that that was incorrect after 23 years of experience, in his case. “The foundations should trust us.” </p><p>Pham noted a particular problem&#58; While many funding organizations are willing to support youth education programs, they have been reluctant to fund programs for adults. These sorts of adult-education programs can be especially helpful in training BIPOC artists who are eager to develop careers as actors or stage designers. “That’s a disparity that I run into,” she said.</p><p>Voss said the funding challenges are serious but she was still optimistic about the path forward, especially as lockdowns lift, arts venues reopen and arts organizations are able to build on the lessons they have learned from going digital during the pandemic.</p><p>“There has been a lapse in how the model is supposed to work,” Voss said. “But the field at large has so much to learn from the strong BIPOC organization leaders. What we don’t want to see any more is one kind of organization pitted against another.”<br></p><p><em>Top photo&#58;&#160;Sones de Mexico Ensemble&#160;by Henry Fajardo​</em><br></p>James Sterngold 1122021-06-02T04:00:00ZAs the arts sector looks toward re-opening, a new report offers lessons from successful organizations run by and serving BIPOC communities6/2/2021 6:07:16 PMThe Wallace Foundation / News and Media / Wallace Blog / What Can We Learn from High-Performing Arts Organizations of Color As the arts sector looks toward re-opening, a new report 2737https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
Orchestrating Digital Arts Programming to Meet the Moment42513GP0|#8056f3bc-89c1-4297-814a-3e71542163be;L0|#08056f3bc-89c1-4297-814a-3e71542163be|Building Audiences for the Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>​​​​​​​​​​As various performing arts organizations across the country venture toward reopening, many have been forever changed by the pandemic. Some of these changes have been positive for both organizations and audiences—shifting away from status quo and toward new levels of innovation and accessibility. One such shift has been the widespread adoption of digital programs. Indeed, a study, <a href="https&#58;//culturetrack.com/research/covidstudy/" target="_blank"><em>Culture Track&#58; Culture and Community in a Time of Crisis</em></a>, conducted during 2020 and commissioned by Wallace, has uncovered a high level of participation in digital programs during the pandemic.</p><p>To further explore the crucial role of digital in the performing arts, we recently connected with two grant recipients from Wallace’s <a href="/knowledge-center/building-audiences-for-sustainability/pages/default.aspx">Building Audiences for Sustainability</a> initiative, which ended in 2019&#58; Seattle Opera and Woolly Mammoth Theatre. Marketing Director Kristina Murti at Seattle Opera and Artistic Director Maria Manuela Goyanes and Managing Director Emika Abe at Woolly Mammoth shared insights from their respective organizations’ creation of digital programs, highlighting some of the advantages and challenges that they’ve experienced. The interviews have been edited for length and clarity. </p><p> <strong>Looking back at the past year, what one piece of digital content do you think was your most successful, interesting, significant or surprising? And why?</strong></p><p> <strong>Goyanes&#58;</strong> In many ways, Woolly Mammoth was built to meet a moment like this, as risk-taking and innovation are at the core of what we do. From the outset of the pandemic, we wanted to create opportunities to continue to spark conversation through theatre and to quickly provide jobs for artists and technicians who were left unemployed. We decided to commission two works specifically for alternative mediums. It feels important to talk about both since they were both significant for us, and also so different from each other, which really showcases how wide-ranging this type of content can be.&#160;</p><p>The first was commissioning the Telephonic Literary Union to create <a href="https&#58;//www.youtube.com/watch?v=7IcmSt8x4h0" target="_blank"><em>Human ​Resources</em></a>, which repurposed a customer service hotline into an intimate audio anthology for remote times. The project contained audio experiences written by authors of color, employed actors from all over the country, and spurred audiences to listen, reflect and try to find the “Super Secret Happiness Code” embedded within the hotline. As evidence of its success, six months later, <em>Human&#160;Resources</em> had a future life—The Repertory Theatre of St. Louis presented the piece for their local community last month. </p><p><a href="https&#58;//www.youtube.com/watch?v=0kjPJbg0cwE" target="_blank"><img src="/News-and-Media/Blog/PublishingImages/Pages/Orchestrating-Digital-Arts-Programming-to-Meet-the-Moment/this-is-who-i-am.jpg" alt="this-is-who-i-am.jpg" style="margin&#58;5px;" /></a>The second project, <a href="https&#58;//www.youtube.com/watch?v=0kjPJbg0cwE" target="_blank"><em>This is Who I Am​​</em></a>, was a co-commission with New York City’s Play Company for Playwright and Director Amir Nizar Zuabi to write a play specifically for our current digital platform, <a href="https&#58;//www.woollyondemand.net/auth" target="_blank">Woolly on Demand</a>. Zuabi embraced that challenge completely and wrote the story of two characters, a Father and his Son, meeting on video chat with the hope of overcoming their estrangement. This fully realized production was rehearsed and performed entirely remotely, with its two actors, Ramsey Faragallah and Yousof Sultani, performing nightly from their own kitchens. We shared the play through a five-way co-production with American Repertory Theater in MA, The Guthrie Theater in MN and the Oregon Shakespeare Festival.&#160;</p><p> <strong><a href="https&#58;//www.youtube.com/watch?v=NwjUaBA9j0E" target="_blank"><img src="/News-and-Media/Blog/PublishingImages/Pages/Orchestrating-Digital-Arts-Programming-to-Meet-the-Moment/don-giovanni.jpg" alt="don-giovanni.jpg" style="margin&#58;5px;" />​</a>Murti&#58;</strong> In my opinion, our <a href="https&#58;//www.youtube.com/watch?v=NwjUaBA9j0E" target="_blank"><em>Don Giovanni</em></a>, recorded in January, was our most significant opera recording this season.&#160; It was the second full opera we recorded, and the first work we did not record in our main performance hall. There’s a lot of assumptions in opera about “how things need to be” and the idea of recording a “performance” outside of our main performance hall was not something we were seriously considering earlier in the pandemic—until we needed to, and then we decided to build a sound/film studio in our administration/operations center. We also recorded the audio separately from the staging and synced everything together in a pretty seamless way. The idea that we could record the performance “off-site” brought confidence to our next project, <a href="https&#58;//youtu.be/O35L90nbSVI" target="_blank"><em>Flight</em></a>, which was recorded really off-site&#58; at Seattle’s Museum of Flight. That project is most certainly the pinnacle of what we’ve done so far but having <em>Don Giovanni</em> under our belt and producing opera in an entirely new way was crucial to being able to put together an amazing product like <em>Flight</em>.&#160; </p><p> <strong>What has been the biggest challenge that your organization has faced while reconfiguring its programming for the digital space? </strong><u> </u></p><p> <strong>Abe&#58;</strong> It’s hard to pinpoint what the biggest challenge has been, as there have been so many! </p><p>One challenge has been that in undertaking new digital projects, we really went back to being beginners, even though Woolly has been around for 41 years. At first, we didn’t know what types of professionals we needed to engage to create work online. As we were seeking an outlet to share our work virtually, new hosting and streaming platforms for the theatre community were rushing into existence to tap into a new market. We had to evaluate our options without any particular expertise on our staff about video formatting or ways to stream from your computer to your television. At least we can say with confidence that we know a lot more now than we did a year ago.</p><p>Fortunately, because so many other theatres were making similar pivots into the digital sphere, we were able to turn to our colleagues for guidance—and then later on, to share our own insights with others. It has been heartening to see the many ways in which the theatre industry has come together to collaborate and support each other through this pandemic.</p><p> <strong>Murti&#58;</strong> We have not been able to use our main performance venue, McCaw Hall, consistently as a recording site so we have had to <a href="https&#58;//www.youtube.com/watch?v=MoEUBC7wm0o" target="_blank">reimagine</a> several of our Opera Center spaces as movie sets. Due to social distancing requirements and space considerations, we also had to record the music separately from the staging. These two issues were challenging but allowed us to think way outside of the box. As mentioned, <em>Flight</em>, which premiered this month, takes place in an airport terminal and was filmed on location at The Museum of Flight, an impressive museum filled with aircraft and large spaces that feels very much like an airport. No opera stage set will ever match the scale and brilliance of being at that location for this opera.&#160; </p><p> <strong>Was there any type of program you tried along the way that didn’t work, or didn’t work as expected? If so, what did you learn from this experience?</strong></p><p> <strong>Murti&#58;</strong> We’ve really experimented a lot with community programming. What format works?&#160; Should they occur at a specific date and time? Do we take reservations? Do we pre-record the entire talk and then edit into a more formal video? What’s the best length?&#160; We’ve tried a lot of things here and continue to experiment.&#160; </p><p>In general, I’d say we’ve found that shorter (20-minutes or less) is better than longer. We are still trying to determine whether it’s better to have a Zoom-style event with a set date and time, which people can join and feel like they are part of the discussion, or an event that is pre-recorded.&#160; </p><p> <strong>Goyanes&#58;</strong> Close to the beginning of the pandemic, we decided to experiment in the learning space, specifically offering classes entitled “Woolly for the Body, Mind and Spirit.” We offered a dance class, a class that paired a contemporary book with a contemporary play that Woolly had produced, as well as an acting class specifically geared for video audition techniques. We have not offered classes like this at Woolly in a long time, and we struggled with enrollment for many reasons, not the least of which was that we were launching this while COVID-19 numbers were high in the summer of 2020. The emotional toll of the pandemic, as well as the isolation, has been hard on our staff and our audiences. While we are energized by class ideas, in hindsight we needed more time for our community to wrap its head not only around what shelter-in-place meant, but also what it meant for Woolly to move into an intentionally educational space again. Another takeaway was that we learned to stick to what we do best and adapt it to the moment, rather than launch entirely new offerings for our audience. </p><p> <strong>Have there been any unexpected advantages to presenting virtual programming? If so, what does this success look like? </strong></p><p> <strong>Murti&#58;</strong> I touched on this earlier with the idea of separating the audio and staging recordings—that is something we did not consider last summer but has allowed us to expand into new and different locations and possibilities. We are currently planning where to record our upcoming <em>Tosca</em> and are considering one of the most beautiful cathedrals in our city. <br> <br> Another advantage to virtual programming is the ability for people to watch the opera more than once.&#160; We’ve found that a lot of people do this. For<em>The Elixir of Love</em>, our subscribers watched the opera on average 1.8 times. We keep each of our digital programs available to subscribers for three weeks following their online premiere, and many have reported watching early on and then again later on.&#160; </p><p> <strong>Do you expect to incorporate digital programs into your regular programming in a post-pandemic landscape? If so, how?</strong> </p><p> <strong>Murti&#58;</strong> Yes, although what this looks like is very much evolving. Attendance at digital talks have far outpaced what we would have in-person. Seattle has terrible traffic so I believe we will have a hybrid of an in-person and virtual atmosphere for these events going forward. Some opera/musical content will most definitely continue virtually, but we haven’t figured out yet what that will look like in the future.</p><p> <strong>Goyanes&#58;</strong> While we are absolutely eager to bring live in-person theatre back into our programming, we also want to center the idea of abundance in our collaborations, relationships and in the theater we make. One of Woolly’s guiding principles is to reimagine collaboration and community, across industries, communities, disciplines and mediums. Digital programming fits squarely into that reimagining, and we are eager to build upon the experiments of this past year.</p><p>For one, producing in the digital realm greatly increases access to our work. For example, our theatre in downtown DC seats 270 people, and on the last night of our digital production of Amir Nizar Zuabi’s <em>This is Who I Am</em>, we saw upwards of 500 people tune in online, not only from all over the United States, but also from abroad. With a lower ticket price for our online productions, we have also been able to provide greater access by removing a financial barrier for more audiences.</p><p>We know that as vaccinations become widely available and restrictions from the pandemic get lifted, we will face new hurdles. Experts say that COVID-19 or similar viruses will be an ongoing part of our lives. A year ago, as new leaders were stewarding Woolly Mammoth into its next chapter, we were growing our operations and impact. Now, the same growth has been set back and we are not yet sure how long the ramifications of this time will last. Many of our artists are still unemployed and we fear that many will have left our field permanently.</p><p>All that said, we fully believe that Woolly Mammoth’s courage, creativity and sense of possibility will help us chart a path through these and other challenges we face. </p><p> <strong>What advice would you offer an organization who is just beginning their journey in adapting to the digital stage? </strong></p><p> <strong>Murti&#58;</strong> Try to think outside of your normal locations. After a year of this, audiences are going to expect you to do more than simply put your normal in-person event into a digital format.&#160; Virtual content should be designed with that in mind, as it takes just as long to figure out as an in-person event. Everyone has been surprised at how long it takes to edit a full-length opera. We’re doing it in about 2-3 weeks and it’s a real push to get it completed.</p><p> <strong>Abe&#58;</strong> Now that there is a lot of material out in the world online, check out what you’re interested in to get a sense of the breadth of different ways that artists are creating in all sorts of digital mediums. Are you interested in interactive shows? Live or filmed? Take note of what engages you, what makes for ease of experience, what feels satisfying. And then reach out to folks at those theatres. Ask questions with curiosity and gratitude – take the advice that serves you and chart your own path. Just like there is no one way to make theatre, there is no one way to make theatre online.</p><p> <em>For more information on Seattle Opera’s and Woolly Mammoth Theatre’s full range of digital programming, please visit their websites&#58; </em><a href="http&#58;//www.seattleopera.org/" target="_blank"><em>www.seattleopera.org</em></a><em> and ​</em><em><a href="http&#58;//www.woollymammoth.net/" target="_blank">www.woollymammoth.net</a></em></p>Wallace editorial team792021-05-11T04:00:00ZFrom obstacles to achievements and everything in between, two performing arts leaders share tales of creating art for the digital environment5/11/2021 2:23:04 PMThe Wallace Foundation / News and Media / Wallace Blog / Orchestrating Digital Arts Programming to Meet the Moment From obstacles to achievements and everything in between, two 1497https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx
How Can Arts Organizations Better Serve the Communities They Work In?42454GP0|#8056f3bc-89c1-4297-814a-3e71542163be;L0|#08056f3bc-89c1-4297-814a-3e71542163be|Building Audiences for the Arts;GTSet|#a1e8653d-64cb-48e0-8015-b5826f8c5b61<p>​​​​​​​​​When the COVID-19 pandemic shut down live performances last spring, Anna Glass, executive director of the Dance Theater of Harlem (DTH), said the company was thrown off balance but still needed to respond to its changed circumstances. So, despite having little technical knowledge, equipment or experience with virtual presentations, staffers quickly started to prepare and post online digital dance performances. Improvised though it was, this attempt to reach people produced an unexpected result&#58; the discovery of a previously unknown global audience, stretching from California to the Bahamas and Brazil.<br></p><p>“What we were most shocked by was to see how beloved this institution is worldwide. That was a surprise because DTH has been through a lot of turmoil,” Glass said, referring to a period from 2004 to 2012 when financial difficulties shuttered the venerable dance company. “But we were surprised to find that having been out of sight for a while did not mean we were out of mind. There was a hunger to see what we are and what we do.”</p><p>Glass said the experience of creating those digital performances has now inspired a stronger desire to find and engage with audiences and to strengthen relationships within and outside of the company. “We had success,” she said of the quick pivot and changed operations during the pandemic. “Not from a financial standpoint, but in giving us a new platform to tell our stories. That lesson has been worth its weight in gold.”</p><p>Dance Theater of Harlem’s experience is not an anomaly. Many arts and cultural organizations over the past year have experimented with new ways to engage their audiences and, frankly, survive.<br></p><p>Under the stresses of the pandemic, economic insecurity and a national reckoning with racial justice, audiences, too, have been seeking out ways (especially in online offerings) to find community through the arts. This desire for connection was borne out in a broad survey conducted last year during the early months of the pandemic and described in a report, <a href="https&#58;//sloverlinett.com/wp-content/uploads/2020/12/Centering-the-Picture-full-report-CCTC-Wave-1-findings.pdf"><em>Centering the Picture&#58; The role of race &amp; ethnicity in cultural engagement in the U.S.</em></a><em>,</em> by Slover Linett Audience Research and LaPlaca Cohen, an arts marketing company. The researchers surveyed 124,000 people from different racial and ethnic groups from April 29 to May 19, 2020, to find out how they interacted with arts and culture organizations and what changes they might like to see. The responses generally struck three overriding themes&#58;<br></p><ol><li>Organizations could become more community- and people-centered; </li><li>They could offer more casual and enjoyable experiences; and </li><li>They could provide more engaging and relevant content that is reflective of the communities they serve. </li></ol><p>Further, BIPOC (or Black, indigenous and people of color) respondents were even more likely than white respondents to express an interest in changes in the arts and cultural organizations they frequented, reflecting trends that had already been under way in many communities. </p><p><img src="/News-and-Media/Blog/PublishingImages/Pages/How-Can-Arts-Organizations-Better-Serve-the-Communities-They-Work-In/desire-for-change-in-cultural-sector.jpg" alt="desire-for-change-in-cultural-sector.jpg" style="margin&#58;5px;" /><br><strong><br>​At the Nexus of Art and Community</strong><br></p><p>These themes and the survey itself provided an anchor for the <a href="/knowledge-center/pages/reimagining-the-future-of-the-arts-a-webinar-series-from-the-wallace-foundation-session-4.aspx">fourth edition of Wallace’s Arts Conversation Series</a>, which began with the question&#58; How can organizations respond to what their communities need most, especially in light of the continuing pandemic? Glass was one of the panelists. </p><p>Nancy Yao Massbach, president of the Museum of Chinese in America, in New York City, and also one of the panelists, said the theme of being community centered resonated with her organization as well, adding that the museum staff felt a keen need to remain connected with a community suffering under the lockdown. “It’s not just a desire for changes to make the museum more accessible,” she said. “It is an urgency.” &#160; </p><p>Noting &#160;that the museum’s online offerings on the Chinese community’s experience in the United States and artifacts relating these Chinese-American stories, all free, had experienced a 10- to 20-fold increase in viewers since the pandemic, Massbach said she and others at the museum did not want this new engagement to be temporary but to continue once venues reopened. Massbach’s words were echoed by Glass and Josephine Ramirez, executive vice president of The Music Center in Los Angeles, the third panelist. All suggested that their organizations had successfully pivoted from survival mode toward a rebirth of sorts, devising creative ways to connect with their audiences—and with their peers. </p><p>Ramirez said that The Music Center’s efforts to find innovative ways to offer virtual performances, such as turning traditional live summer dance events into online dance-teaching sessions, gave the organization a way to provide useful content to audiences while keeping the dancers employed, an important institutional objective. It has also led to a greater degree of internal communication and collaboration among staff members at The Music Center, which houses four resident companies and produces a variety of performances and educational experiences. In a follow-up conversation, Ramirez said it was essential for staff members to become “unstuck” and break free of their tried and true ways of preparing performances to better respond to, engage with and build audiences during the shutdown. This often involved tweaking some job responsibilities. </p><p>“Everyone had to learn something new and different,” she said. “Under those circumstances, we had to communicate more than ever with staff, to make explicit all the things they needed to do that before were always implicit. We’d never had to do that before. Now we had to communicate more and better on what was expected and new methods. Old expectations were exploded. We had to help people get comfortable with constant change and that meant a lot more and better communication.”</p><p>Massbach said that the Museum of Chinese in America had benefited too from new levels of staff inclusiveness and brainstorming, which has produced innovations such as using the museum’s street-facing windows for exhibits, something not done previously. The organization has also revamped its website to more effectively promote the museum’s recent initiatives, including its response to anti-Asian attacks, the launch of a series how to be an ally and presentations on unsung aspects of the Chinese diaspora in the United States. </p><p><strong>It Takes a Village</strong></p><p>Another key to building audiences and strengthening arts organizations overall has been to seek out greater collaboration within the arts and cultural sector. That has included ideas such as sharing useful information and replacing competition for grant dollars with cooperation, i.e., having nonprofits, particularly those operating within the same racial or cultural communities, jointly apply for—and then share—funding.&#160; &#160;</p><p>To accomplish that, Massbach suggested that funders consider providing grants to what she called a BIPOC “fund of funds,” adapted from a model used in the financial sector—creating an umbrella organization that could collect grants and funds and then allocate the money more equitably among multiple organizations in a particular community. </p><p>“If you have, hypothetically, a thousand small cultural organizations applying for money, and foundations are trying to discern between a thousand, it’s really, really hard,” she said. She went on to elaborate during the panel discussion that if a group of organizations could create that “fund of funds,” or “foundation of foundations,” to guide money toward many different organizations, the money could be distributed more equitably and sustainably. “I don’t want to be the ‘check the box’ Chinese-American organization that gets the funding when other people don’t because it was easier for people to do that work,” she said. </p><p>In another example of field collaboration, Glass said that she has benefited from a spontaneously created forum for New York-based arts and cultural organizations to meet, share ideas and collaborate on advocacy. Launched in March 2020, the virtual meetings were dubbed Culture@3 for their start time. “For the first few meetings we talked about things like how to get hand sanitizer,” Glass said. “Then we started discussing whatever problems came up, things like insurance problems and city funding. It turned into a place of advocacy and support, sharing information. For this field to survive we need to keep these lines of communication open.” </p><p>Lucy Sexton, the executive director of New Yorkers for Culture &amp; Arts, an advocacy group, and one of three people who help run Culture@3, said the effort was having a big impact on the hundreds of organizations that have become regular participants. While meetings were initially held seven days a week, given the enormous need early in the shutdown, they are now on a four-day-a-week schedule. In addition to running the general meetings, the organizers have spun off working groups on such topics as fundraising and human resources. Recently, Sexton said, the group brought in an expert to explain changes in the tax rules for unemployment benefits, and one of their working groups raised $150,000 to provide emergency grants, as much as $500, to artists in need. </p><p>“This has helped us build stronger advocacy for the cultural field,” Sexton said. “We never talked like this before. There was no collaboration, no communication like this.” </p><p>Glass added that her hope was that this collaboration might prevent the sort of panic she recalls experiencing when the shutdown first hit. The sense of helplessness and being caught completely off guard without a viable game plan is something she says she wants to avoid in the future.</p><p>“That’s what’s making me look hard at our business model,” Glass said. “I don’t want us to hit the next catastrophe, and there will be a next one at some point, and I’m curled up in a ball unprepared. Before that catastrophe we need to create a system for when the Bat-Signal goes up, everyone knows what their role is and how to respond.”</p><p>Ramirez agreed and said that, while arts organizations always need to remain focused on financial sustainability, one of the lessons of the pandemic is that opportunities to bring in larger, more diverse audiences should be pursued even if there is no immediate financial return. “For us, it’s about expanding our family, for people to understand who we are and to experience our work,” she said. “It’s really about the expansion of our family more than anything else.” </p>​<br>James Sterngold 1122021-04-27T04:00:00ZPandemic sheds light on what audiences, particularly those in BIPOC communities, want from arts and cultural organizations—and how organizations are responding4/27/2021 4:25:56 PMThe Wallace Foundation / News and Media / Wallace Blog / How Can Arts Organizations Better Serve the Communities They Work In Pandemic sheds light on what audiences, particularly 1505https://www.wallacefoundation.org/News-and-Media/Blog/Pages/Forms/AllItems.aspxhtmlFalseaspx

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