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Converting Family into Fans
Document
  • Author(s)
  • Bob Harlow and Cindy Cox Roman
  • Publisher(s)
  • Bob Harlow Research and Consulting, LLC
Page Count 80 pages

Research Approach

This case study examines the Contemporary Jewish Museum’s efforts to attract larger numbers of families with young children. It is the product of multiple interviews with key staff and analysis of program elements, budgets, and planning documents.

The report draws on a multifaceted base of data and evidence collected over a period of several years, including ticket purchases, online activity, and participation in a broad array of programming. It also includes qualitative and quantitative research undertaken by independent consultants and the organizations themselves to inform program development and to evaluate results.

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