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Creating Public Value Through State Arts Agencies

A public management scholar offers guidance on how state arts agencies can build support for their work, especially by determining and publicizing its public value.
March 2008
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Document
  • Author(s)
  • Mark H. Moore and Gaylen Williams Moore
  • Publisher(s)
  • Arts Midwest
Page Count 128 pages

Summary

How we did this

This report captures lessons learned from a set of management development programs for teams from the 13 states that had been awarded grants through The Wallace Foundation’s State Arts Partnerships for Cultural Participation initiative, or START. 

An array of different public causes compete for limited resources. Among these causes are the arts. What does this mean for state arts agencies, or SAAs? How can they ensure that their efforts are understood and get the hearing and resources they deserve?

This report offers guidance on that. It looks specifically at how SAAs can accomplish three key tasks:

  • Set realistic goals
  • Measure and communicate the public value of their work
  • Cultivate support from policymakers

The report offers a framework for SAA leaders to develop a strategy for guiding SAA operations and completing these tasks well. The goal is to ensure that resources are used as efficiently and effectively as possible to contribute to the public. 

The report outlines three distinct issues public managers must address to develop a strategic vision:

  • The public value they seek to produce for individuals and communities
  • The sources of legitimacy and support they can rely on to provide the authorization and resources to purse that vision
  • The location and character of the operational capacity needed to achieve their goals

The authors depict this trio as a triangle. It is drawn in a way to remind public managers that they are solving a puzzle. The solutions to one problem in the triangle have to “fit”with the solutions to the other parts of the strategic triangle. 

The report emerged from a Wallace Foundation effort that provided grants to 13 SAAs to develop ways to build participation in the arts. The effort was known as START, short for State Arts Partnerships for Cultural Participation. As part of the effort, teams from the 13 agencies took part in a series of management development programs. This report captures lessons from this series. The report’s co-author is Mark H. Moore, a Harvard scholar of public management  who helped lead the series. The idea of the strategic triangle is based on his theory of public value, described in his book Creating Public Value: Strategic Management in Government 

The report is aimed at those who lead or manage SAAs. It could also be helpful to those who:

  • Oversee SAAs
  • Advocate for the arts in civic or political arenas
  • Work with SAAs on arts participation efforts
  • Provide technical assistance to SAAs or other kinds of arts organizations 
Quote

[S]ociety needs those who lead state arts agencies to have the courage, imagination, and commitments of artists.

— Mark H. Moore and Gaylen Williams Moore

Key Takeaways

 Public managers must address three distinct issues in developing a strategic vision:

  • The public value they seek to produce for individuals and communities
  • The sources of legitimacy and support they can rely on to provide the authorization and resources to purse that vision
  • The location and character of the operational capacity needed to achieve their goals

Visualizations

Figure 2. The Strategic Triangle
From p. 15 of the report. | Figure 2. The Strategic Triangle: Three Key Issues for Public Managers
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